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Contact

There are many ways you can get help from Rowan Alba and many ways you can support us.

We need to know a bit about why you’re contacting us

It’s great you want to get in touch. Please look at the options below and click on the one that best describes why you want to contact us.

Refferals

I am a professional and I would like to refer someone to one of your services

Unfortunately we don’t take referrals directly to our services. But if you would like to find out more about the care we provide through each of our services you can contact us by sending us an email. We will send your inquiry to the relevant service and they will get back to you.

I need help for a relative or friend

We’re really sorry that you are worried about your friend or relative. Unfortunately we can’t support people who are in the community. We need them to be referred to us by another agency.

Please try to encourage them to seek help through their GP or other local services. You can also have a look at these useful links to other organisations who might be able to help you more quickly.

I am not well and need help

If you are unwell and you feel you need medical help you should contact NHS 111 at https://111.nhs.uk (link opens in new window).

If you are not having a medical emergency but still need help you should speak to your GP. You can also read our useful links where you might find other organisations who can help you.

Getting involved

I am interested in working for Rowan Alba

We are delighted you are considering working for Rowan Alba! Please go to our Careers Hub to see all of our current job vacancies and how to apply for them.

 

I am interested in volunteering for Rowan Alba

That’s great! We need volunteers to support our work and we literally couldn’t do it without people like you.

If you are thinking of volunteering for our Community Befriending service CARDS (Community Alcohol Related Damage Service) then you can learn about the roles they have available here.

If you would like to find out about the other exciting volunteering opportunities we have available, you can find them here.

I am interested in fundraising for Rowan Alba

Thanks for considering us for your fundraising efforts! You can find some useful resources and get in touch here.

I would like to join your Board

Thank you for your interest in becoming part of our Board. Please visit our Volunteering Opportunities page to find out which Board Members we are looking for right now.

General inquiries

I am a funder and would like contact you

Thanks for you support! You can contact us in the following ways:

  • Contact us by sending us an email
  • Call us on our main number during office hours:
    0131 229 7554
  • Write to us at our office:
    Rowan Alba,
    1 Lochrin Square,
    92 – 98 Fountainbridge,
    Edinburgh, EH3 9QA
I would like to partner with Rowan Alba

Thanks for your interest in partnering with Rowan Alba. You can contact us in the following ways:

  • Contact us by sending us an email
  • Call us on our main number during office hours:
    0131 229 7554
  • Write to us at our office:
    Rowan Alba,
    1 Lochrin Square,
    92 – 98 Fountainbridge,
    Edinburgh, EH3 9QA
I would like to know more about your services

Thank you for your interest in our services.
You can find out more about our services on our About our services page.

If you would like to contact one of our services directly, use our contact form or call us using the details below:

 

I would like to phone

You can reach us by phone us on our main number:

0131 229 7554

Please leave a message and we will get back to you as soon as possible.

If you are distressed or worried and need to speak to someone please see our Resources section for organisations that can help you more quickly.

Please note, we only respond to phone calls during normal office hours, 9am – 5pm, Monday – Friday.

 

I wish to complain

You can find out how to complain and read our Complaints Procedure by clicking this link

None of these right for you?

If you don’t see the reason you’re getting in touch you can contact us by email. Click here to send us an email.