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About us

Make a complaint 

Rowan Alba takes your concerns seriously. If you wish to make a complaint about our services, or any other issue concerning our charity, please contact us using the details below.

Where to send your complaint

By post

1 Lochrin Square, 92 – 98 Fountainbridge, Edinburgh, EH3 9QA

By email

You can send us a complaint through our contact form

Our complaints procedure

You can download and read our complaints procedure by clicking on this link (opens a PDF in a new window)